Staff turnover is a major contributor to the high costs associated with restaurant management. When staff members are not motivated, their productivity is greatly reduced, and in addition, they become a greater liability than an asset.
When the same group of people work in a restaurant for years
and are unsure of their future and what it will look like after they leave, they begin to lose interest in the location, and this makes it more difficult for potential customers to identify with them. This problem has even been seen in retail stores. Having a unique view of your staff can be helpful when it comes to attracting a loyal following of customers.
Before bringing on new staff members, you should evaluate your current employees need. At the end of the day, there will be many candidates looking for work, but most of them will not match your description of your staff needs. So you want to determine who the ideal candidates are before you actually go out and recruit them.
Once you know which employees fit into which categories, you can go about looking for them. If you only have one position open, then you have more flexibility in searching for candidates. If you have more vacancies, or if you are working in a smaller area, you may need to do your research locally, and hire directly from those businesses that are hiring. While you may find a few local applicants that you would like to interview, you are going to make a much better candidate if you have ties to the community or at least are familiar with the people in the area.
Online job sites can help you to quickly screen potential employees, as well as to connect your staff with openings they may be able to get. In addition, these sites provide some information on the qualifications of the individuals they are looking for, and it may also be very helpful for you to see samples of their work.
Once you have narrowed down your selection of potential candidates, you can schedule interviews with them. The most important thing for you to do when interviewing a person, is to make sure that you understand all of their qualifications, and also that you are comfortable with them, even if you don’t always agree with what they say.
During the interview, make sure that you are keeping a steady pace, and you aren’t rushing. You don’t want to get caught up in the excitement of the process, and you should make sure that you are concentrating on the specific questions that they ask and not just getting through the whole interview. And when you make assumptions about them or end up asking them a lot of questions that they may not be ready to answer, you will be setting yourself up for a bad interview.
While you are interviewing someone, make sure that you are interested in what they have to say.
Don’t feel pressured by the interview, as it is an opportunity to get to know the individual. Don’t take things personally, and you will be fine.
During the interview, also have several different parts of the business open at the same time, so that the person can make sure that they are properly compensated for the time they spend in each of the different parts of the business. There is nothing wrong with having several options, as long as the person knows what they are getting paid for. Be careful not to keep someone waiting during their interview, and especially if you are giving them money.
After an interview with someone, you can give them a contract, so that they can become a permanent member of your restaurant manager staff. However, you can’t really hire everyone immediately. It is good to have a mix of new and experienced restaurant staff members, because you don’t want to disrupt the operation of the establishment when you are trying to attract new customers.
The new employee should have a one-hour orientation, where they will be required to take on all of the duties of a regular member of the restaurant staff. This can include making the rounds, washing dishes, taking orders, answering phones, and the like.
- You will want to make sure that your employees are fully committed to the business, and that they understand the guidelines for running a successful restaurant.
- Once a new employee has been hired, they should know how to set up a meeting and will have to prepare themselves for the responsibilities that come with that position.
- You will want to make sure that they know that they can expect to take on extra work in the event that you experience a slump in sales, as that can occur quite often in a restaurant environment.